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General car hire information
 
Most car rental companies have a desk in the arrivals hall or will have a representative to meet you.
If your flight is delayed, most companies will hold your reservation with them, as long as you have pre-booked.
Don't get caught with unknown fees - every company have different rules and regulation about cover. Make sure you know exactly what you are responsible for before you take the car away.
Always bring the car back in the same condition you got it in.
Find out if the fuel tank is to be full or empty when you return the car, before you leave the car rental desk.
Every hire car company has different policies on delivering cars outside office hours. Some will not allow this; others will but may charge a fee.

The average age required to rent a car can vary from 21-24 years of age, the maximum from 60-72 years old depending on the country.

The credit car holder does not have to be the driver, but usually does have to be present. Make sure to check.

In the unlikely event of a break down

  • Most companies provide a 24 hour break down service.
  • The number to call should be on you car rental documentation given to you when collecting your car.
 
Documents needed when picking up your car
  Always check with the car rental company you have booked with, or are planning on using. most companies require the following:
Reservation number if pre-booked.
Current, valid driving licence which you have held for 2 years.
If you are overseas, you will need a licence from your country of residence.
Photographic identification, i.e. passport I.D card etc.